My Time Clock Software Computer Crashed

There's not a week that goes by that we don't receive a panicked phone call from a Virtual TimeClock software user whose computer has crashed and they're looking for advice on what to do. Here are some common scenarios and practical steps to help you on the road to recovering your time and attendance data.

My computer crashed but I have a backup.

That's great! I love these scenarios because I get to be the bearer of good news. As long as you have a backup of your database, then all you need to do is install Virtual TimeClock on a new computer, restore your database from the backup, and activate your time clock software license.

My computer crashed but I can still access the hard drive.

This is another 'good news' scenario. As long as you can access your old hard drive, we can help you get your database moved over to a new computer. Then all you need to do is install Virtual TimeClock, open your database, and activate your time clock software license.

My computer crashed but I don't have a backup.

This is bad news, and I hate to be the bearer of bad news. We can't help you restore something that doesn't exist. You'll need to install Virtual TimeClock on a new computer, activate your time clock software license, create a new database, and start inputting your employee data from scratch.

It's so easy to setup a scheduled backup of your time clock software data, that there's really no excuse. We even provide you with detailed instructions. So next time you're unfortunate enough to have a catastrophic hardware failure, I hope to hear you say "My computer crashed but I have a backup!" With that piece of good news, we can help get you up and running again in no time.

Jeff Morrow

Redcort Software