Thursday, October 17, 2013

Version 5 Time Clock Upgrade

We still occasionally have customers upgrading from version 5 of Virtual TimeClock. If that's you, then you'll need to download the separate version 5 time clock data converter from the website. It takes about 30 seconds to convert the average size data file and you get to maintain all of your timecard history from prior versions of Virtual TimeClock. The data converter will even locate your current version 5 data file for you. If it finds more than one, it will ask you to select the file you want to convert.

Database conversion failures are very few and far between. If you get a conversion failure notice on Windows, it's probably because you didn't quit your version 5 Virtual TimeClock program. Simply quit the time clock and run the conversion again.



Jeff
Tier 2 Tech Support
Redcort Software Inc.

Friday, October 11, 2013

Time Clock Departments

Virtual TimeClock makes it easy to assign users to departments so you can generate reports with departmental totals for hours and wages. In fact, your time clock program already has built-in reports that separate hours by people, activity, department, and shift. All time worked by employees gets credited to the department to which they're assigned. This works great until you start having employees performing work in different departments and you're trying to maintain each department as its own cost center.

The solution is to use activities to represent the different cost centers because activities get selected when clocking in. So when Jeff from the Warehouse department works in the Call Center department, his Call Center hours will be properly accounted for. Both departments and activities can be set up in the Configure control panel.

Jeff
Tier 2 Tech Support
Redcort Software Inc.