Thursday, October 11, 2012

In/Out Board Not Refreshing

If you're running your employee time clock software on a Mac and the in/out board list doesn't seem to be refreshing, it's probably the computer's energy saver settings causing the issue. There are two settings that we're concerned about. The first is the slide bar that puts the computer to sleep. We want to make sure it's set to 'Never'. The second setting is a checkbox that puts the hard disk to sleep when possible. This should be unchecked.

It's okay to have the computer display go to sleep. You may also want to make sure there's not a schedule set that is putting the computer to sleep when the time clock is in use.

Technical Support Team
Redcort Software, Inc.

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